Intent and objectives

AISR is committed to fulfilling all obligations as a responsible industry leader. The intent of this document is to clearly communicate the refund policy and procedure for our courses. For further RTO performance requirements please refer to the ASQA Standards for Registered Training Organisation.


1.  AISR Responsibilities

2.  Initial Discussion -­‐ Pre Enrolment

3.  Withdrawal or Cancellation from a Course of Study

  1. A student who wishes to withdraw from a course must do so in writing. Student must include the following information:

     2. All cancellations must be emailed to

     3.Students will be automatically cancelled from their current enrollment if within a 3 month period:  do not commence  their course; do not have            registered activity within the student learning platform or do not communicate with AISR  or Provider as requested. No refund will be payable              after cancellation.

4.  Refunds for students who are eligible for Certificate III Guarantee funding (co-contribution fee)

5.  Refunds for Students who are Fee for Service

6.  Payment of Refunds